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Terms & Bedingungen

TERMS AND CONDITIONS

 

The following article describes all terms and conditions under which you use our website and our ordering service. We recommend that you read them carefully before you start shopping. This way, shopping will be carefree and fun.

 

CONTACT

You can always get in touch with us via email address support@bimmergroup.com. We respond to messages during our working hours and those are every working day from 9 AM to 4 PM ( Central European Time ).

 

PLACING AN ORDER

Select products through our website, add them to shopping cart and proceed to checkout. It will be necessary to enter your contact details, delivery informations, select preferred payment method and fulfill billing details. You can find out more about which payment methods we support here.

To be able to shop with us, you have to be at least 18 years old and be authorized to use the chosen payment method.

 

CONTRACT WITHDRAWAL

We may withdraw from the contract if we find that the ordered products are no longer in stock. If this happens, we will notify you as soon as we find out and refund the full purchase price.

 

SUBJECTS OF SALE

We provide electronic and other car parts. Pictures of products on our website should only be used for illustrative purposes. The colors are not necessarily exactly the same as in person and they depend on the device which is used for displaying.

 

DELIVERY

We charge postage at a single fixed rate for all countries of the world however, there may be differences in delivery times between these countries. You can find out all about the price of postage here.

Shipments destined outside the European Union may be subject of additional charges, customs or duties. All these potential costs are buyer’s responsibility and are not part of postage costs. We recommend you to find out more about additional charges in advance at your state’s financial administration.

Delivery times are mostly dependent on delivery service. We hand the shipments over first or at the latest the second working day after placing an order. Delivery service usually needs 3-5 days however, delays can also occur ( for example on holidays, at bad weather, etc. ).

 

RETURN OR REFUND

Every our costumer has right to cancel or return an order within 14 days, for any reason. The period starts on the day of receipt of ordered products. Costumer can decide whether to return the products or exchange them for others. In any case products must be sent back at his/her own expense. After receiving the items back we will refund the full purchase price in 14 days. Product return or exchange process begins by contacting us on support@bimmergroup.com.

 

PRICES AND PAYMENTS

Our company is not VAT registered so all our products are exempt from paying VAT.

For all supported payment options please see Payment .

 

CHANGES OF TERMS AND CONDITIONS

The latest version of our terms and conditions is always published on our website. We can make any changes to them at any time. The changes take effect as soon as we publish them on our website.

 

SELLER IDENTIFICATION

BIMMERGROUP website and brand are part of the Robert Ferjanič, s.p. company.

Contact: support@bimmergroup.com

Company: Robert Ferjanič, s.p.

Company headquarters: Mestni trg 5c, 1420 Trbovlje, Slovenia

Registration number: 8732523000

Registration authority: AJPES Trbovlje

VAT number: 47262494

Not registered for VAT.

 

 

 

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If you have any additional questions or you think we made any mistakes please do not hasitate to ask on support@bimmergroup.com .